Shipping & Returns
Every canvas is made to order and shipped from our fulfilment partners. Here is what to expect.
Production
Every print is made to order — we do not hold stock. After your order is confirmed and payment received, production typically takes 5–10 working days depending on size and format.
Shipping
Prints are shipped from fulfilment partners in Zimbabwe (for local orders) and internationally. Delivery times vary by destination — typically 5–15 working days after production, depending on your location.
Rolled canvas ships in a protective tube. Stretched canvas ships in reinforced packaging, ready to hang on arrival.
Shipping restrictions
Statement (A0) and Gallery (A1) stretched canvas are not currently available for shipping to New Zealand due to carrier limitations for oversize items. All other sizes and formats, and rolled canvas in every size, ship to New Zealand without restriction.
We do not currently ship to South Africa or the wider SADC region via this store. For orders in these regions, please contact us directly via WhatsApp or email.
Quality & returns
Every print is reproduced from a high-resolution scan of Pete's original painting, colour-matched and quality-checked before dispatch.
Because each canvas is made to order, we are unable to accept returns for change of mind. If your print arrives damaged or with a production defect, please contact us within 30 days of delivery and we will arrange a replacement or refund.
Payment
We accept payment via Paynow (EcoCash and other mobile money methods). Card payment options are being expanded — please contact us if you need to pay by card.
Contact
For shipping queries, order updates, or to arrange delivery to a region not listed above, contact us via WhatsApp at +263 787 948 316 or email pete@peteschuil.live.